4s lost sounds

[ezmuny13]

It was working yesterday. All of sudden I lost sounds to texts, emails, games, and phone ringing... But on speaker it works talking n recieving. Any suggestions this is my 3rd 4s. N this one is only 2 months old thanks

 

[Pinkpoison]

It was working yesterday. All of sudden I lost sounds to texts, emails, games, and phone ringing... But on speaker it works talking n recieving. Any suggestions this is my 3rd 4s. N this one is only 2 months old thanks

probably a silly question but is the mute button on side set to on?

 

[ezmuny13]

probably a silly question but is the mute button on side set to on?

Otterbox. It's not on mute

 

[ezmuny13]

Guys it just started working, glad but still don't know y... Thanks for helpibg