- Joined
- Dec 3, 2011
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My friend just got the 4s and she and I can't figure out how to solve an annoying problem she's experiencing.
When she tries to login to the app store, it prompts her for her password. She enters her password, making sure it's correct (capitals where necessary, she knows she is typing the right password) and it says incorrect password. After a few attempts, it makes her reset her password.
So she tries to reset her password (and Apple requires an annoyingly complicated combo of lowercase, uppercase, and numbers, which she fulfills) but it won't let her use the passwords she wants because it says "this password was used within the past year" or something along those lines.
So Apple basically forces her to choose a password she'll likely never remember, she resets it, writing it down exactly as she entered it twice.
When she goes to login to the app store using the exact new password she just created, same thing. Incorrect password. If she tries to login on her computer, the password works fine. It's just on her new iPhone 4S that she is having this password annoyance.
Any help/guidance anyone can provide would be helpful so she doesn't have to go to Verizon or call Apple support.
Can't figure this one out between the two of us.
(P.S. I have the iPhone 4 and have never had such a problem logging in, and my password also is not as intricate and specific as Apple requires hers to be.)
When she tries to login to the app store, it prompts her for her password. She enters her password, making sure it's correct (capitals where necessary, she knows she is typing the right password) and it says incorrect password. After a few attempts, it makes her reset her password.
So she tries to reset her password (and Apple requires an annoyingly complicated combo of lowercase, uppercase, and numbers, which she fulfills) but it won't let her use the passwords she wants because it says "this password was used within the past year" or something along those lines.
So Apple basically forces her to choose a password she'll likely never remember, she resets it, writing it down exactly as she entered it twice.
When she goes to login to the app store using the exact new password she just created, same thing. Incorrect password. If she tries to login on her computer, the password works fine. It's just on her new iPhone 4S that she is having this password annoyance.
Any help/guidance anyone can provide would be helpful so she doesn't have to go to Verizon or call Apple support.
Can't figure this one out between the two of us.
(P.S. I have the iPhone 4 and have never had such a problem logging in, and my password also is not as intricate and specific as Apple requires hers to be.)
