Dropped my iphone

mikej798 · Jan 13, 2012

Dropped on my iPhone today at work had a case on it but still managed to get about a 1.5 inch crack in back by led flash would apple exchange it if so how much or should I just go with a color swap service one because I wouldn't mind getting a different color. Just let me know first how much apple would cost if they would even exchange it thanks mike.

elitegamer767 · Jan 13, 2012

You would have to make an appointment at the genius bar in the apple store then once there they will tell you what they can do about it and the charges don't worry though apple are fantastic at customer satisfaction

Sent from my iPhone 4S using Tapatalk

mikej798 · Jan 13, 2012

Ok do you have any idea roughly how much it might be just so I can budget for it?

gmtekk · Jan 13, 2012

thats why i picked up my 4s at a best buy...15 bucks a month, unlimited exchanges no matter what, with no deductible. Plus if they dont have one in stock they give you a loaner phone til you get your phone in the mail.

golfinglenn · Jan 13, 2012

You can get a new back from Ebay shipped to your door for less than $10. Remove two screws from the bottom of the phone and the back slides right off, put new back on and replace screws, done. I just did this for a friends phone (had to replace front as well after it got ran over by two cars lol). Here is the link to the one I got: eBay - New & used electronics, cars, apparel, collectibles, sporting goods & more at low prices

mikej798 · Jan 13, 2012

Golfingglen doesnt that void the warranty?

golfinglenn · Jan 13, 2012

Keep the old back, if you have to send it in for warranty reason put that one back on. I didn't see anything by just replacing the back that would let them know you did that. All the things that would tell them you have been into the phone were deeper down in the phone (stickers).

mikej798 · Jan 13, 2012

Ok because I've always heard they can tell when you open up the phone I didn't know how far that went by opening up the phone though.

jmdwifi · Jan 14, 2012

mikej798 said:
Ok because I've always heard they can tell when you open up the phone I didn't know how far that went by opening up the phone though.

You can replaced the back and the warranty is ok. I have a brushed aluminum back.

golfinglenn · Jan 14, 2012

jmdwifi said:
You can replaced the back and the warranty is ok. I have a brushed aluminum back.

Does that affect your reception? I wondered why they use glass for the back and one thought was to improve antenna reception.

elitegamer767 · Jan 16, 2012

No nothing to do with antenna the glass it's just the design the steel band around the phone is the antenna

Sent from my iPhone 4S using Tapatalk

iMarilina · Jan 16, 2012

If the phone is on warranty and you have apple care or any sort of insurance for the phone, then you take it back and let THEM do it. No reason to try to do by yourself and end up messing it up.

mikej798 · Jan 16, 2012

I didn't buy apple care stupid me

but isn't the iPhone covered 1 year correct? I know it's a limited warranty but still and also should I just set up a appointment at the genius bar and see if they can do anything at all?

duduhead96 · Jan 16, 2012

Go go go! Ask them!
If they don't do anything just follow the instructions for changing the back from the other guys!

Wildfire · Jan 16, 2012

gmtekk said:
thats why i picked up my 4s at a best buy...15 bucks a month, unlimited exchanges no matter what, with no deductible. Plus if they dont have one in stock they give you a loaner phone til you get your phone in the mail.

You only know how good their warranty is when you have to use it!