Has anyone had a problem like the following?

[SomeDude]

Greetings,

I have had a new 6 for a little over a month now and it was fine up until yesterday. I received a call from a friend, but could not hear him, later he told me he could hear me fine. I checked the volume, no problem, I called him back, same thing, he could hear me but I couldn't hear him. I shut the phone off and cleared the cache and started it back up, same problem.
Has anyone else here had this problem?


Cheers,
SD

 

[Pinkpoison]

I can't say I have but remember that with your new iPhone comes 90 days of free phone support with Apple, I'm sure they will be happy to help if you don't find the answer here.

 

[J. A.]

Try increasing the volume while making a phone call.
If this doesn't help, you'll find other instructions here:
If you can't hear a person on a call or voicemail or if the sound quality is poor on iPhone - Apple Support

 

[digitalcuriosity]

Does not your iPhone6 have a year warranty? Have you contacted the dealer who sold you this phone?

 

[julianatkins]

Same again have you a case on it. If so witch one. J.M.A.


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[rich72]

Same thing happened to my lovely wife. People couldn't hear her,but she could hear them clearly. I gently cleaned out the microphone with a cocktail stick,and problem sorted! Surprising how much dust and fluff had built up in there in just a few months.


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