Image Capture Problem

sleepywagon627 · Jan 29, 2012

Ever since I updated with 5.0.1 on my 4S Image capture on my macbook crashes. It will not crash with other image capture use, only when connected to the iPhone and I try to transfer the images. Anyone run into this problem?

sleepywagon627 · Feb 4, 2012

Also I'm on 10.5.8 on my mac. I don't know what's happening and this is causing me a lot of trouble. At the very least, does anyone know a third party program I can use to get the photos and videos off my phone?

sleepywagon627 · Feb 18, 2012

No one?

mwhartman · Feb 18, 2012

Yes, iFunBox and it's free! I'm running Lion on my MBP and it works very well.

sleepywagon627 · Feb 21, 2012

Just tried iFunBoxMac and it won't launch at all.

mwhartman · Feb 21, 2012

I just opened iFunBox connected my phone and was abel to access the data.

Are you sure you have the Mac version and not PC?

sleepywagon627 · Feb 21, 2012

Indeed. It won't read the phone properly. I tried it on my other Mac with the same results which leads me to believe that the problem is the software on the phone. It worked without a problem before the 5.0.1 update. I would just do a reset, but then I would lose everything I have on the phone which defeats the entire purpose of what I'm trying to do haha

The other weird thing too is that I can no longer send a crash report to apple.

sleepywagon627 · Feb 21, 2012

iFunBox won't even launch without the phone connected. I'm starting to get really annoyed at this because I have to be able to pull photos and short of emailing everything to myself there's no way to do it.

I wonder if Apple is just trying to Nazi me into buying Lion. But to do that I have to buy Snow Leopard too. And since I have two Macs, that means two family copies, which means like $100+ to do this.

mwhartman · Feb 21, 2012

I'm stumped! When I first installed iFunBox, I had Snow Leopard installed. Last week, I purchased and upgraded to Lion. Both worked with iFunBox. I have an older iMac that has Leopard. I've not tried the iMac.

If you were jail broken you could try SSH.

sleepywagon627 · Feb 21, 2012

I'm about to JB just so I can get to my stuff haha I'm about to freak out. But then again to do so I have to wipe the phone, which won't help me at all.

mwhartman · Feb 21, 2012

If you live close to an Apple store make an appointment with the Genius Bar and ask them to locate your photos/videos.

If you have issues with the OS they can replace.

sleepywagon627 · Feb 21, 2012

mwhartman said:
If you live close to an Apple store make an appointment with the Genius Bar and ask them to locate your photos/videos.

If you have issues with the OS they can replace.

I may have to try that, but unfortunately the closest Genius Bar is pretty far away. Don't they charge you as well?