Missing Contacts in Gmail

[jen2440]

When I click on Contacts for a phone call all my contacts are listed, in black, and with all the information. However, when I'm in Mail and click on the + sign to get a To: address, it takes me to Contacts, but 90% of them are grayed out. Same contacts are listed, but no information in the grayed out ones.

I did a backup and restore, but it didn't make any difference. How do I get Mail to access the complete Contacts as they appear in Phone? Any help is appreciated.

 

[J. A.]

Afaik the greyed out contacts are the ones that have a phone number, but no email address. That's why you can't access them in the Mail app.

 

[jen2440]

Afaik the greyed out contacts are the ones that have a phone number, but no email address. That's why you can't access them in the Mail app.

I can't believe I never noticed that before. Thanks for the quick reply.

 

[J. A.]

You're welcome.