Order confirmation email

[Caseyk25]

I received an email saying that my order is confirmed an all, but when I use the reference number to look up the status of the phone it says order could not be found. Anyone else have this? Should I be worried?

 

[jlack]

Try using your first name, that's what I had to do.

 

[Caseyk25]

Still didn't work, but I just called Verizon and although I couldnt get through to anyone the automated voice system found my reference number and says its pending shipment and should ship on the 10. So I dont think I have to worry thanks though!

 

[jkhonea]

Are you sure you're using the right number? I screwed up looking mine up initially. Look for the long number right under the anticipated delivery date. It's towards the head of the email.

 

[Caseyk25]

Are you sure you're using the right number? I screwed up looking mine up initially. Look for the long number right under the anticipated delivery date. It's towards the head of the email.

Yea I tried a few times its the long 16 digit number but when I check the order status it says order not found then when I go through Verizon's automated voice system it says the order is there and will ship on the 10th. Plus I have the confirmation email so it must be there maybe the Verizon website is just acting up for me.