My wife and I both have a Iphone 6s and I wanted to change our Apple Itune passwords. What I have done is Settings, our name, Password & Security, Change Password. At this point I get a window saying "Enter Passcode" asking for a 4 digit entry. I don't know this passcode and I have read that if you enter an incorrect passcode our phones will lock up. It appears I provided a passcode when setting up ICloud. I have done a good bit of research and it appears that the only way to find this code would be to erase the phone and download the backups from either ICloud or from our computer backups. My questions are:
1. Is the erase and restore my only option?
2. If I enter and incorrect passcode will our phones lock up?
3. Can anyone post a link for the proper procedure for the erase and restore process?
4. If I erase and restore, what data will I loose?
Thanks to anyone who will take the time to offer some help.
Charlie
1. Is the erase and restore my only option?
2. If I enter and incorrect passcode will our phones lock up?
3. Can anyone post a link for the proper procedure for the erase and restore process?
4. If I erase and restore, what data will I loose?
Thanks to anyone who will take the time to offer some help.
Charlie