Hi Folks,
I'm new here, 1st post.
I got a new IPhone 4 10 days back. Last Friday I dropped it and broke the screen. I took it to a local phone repair man, who I have happily used in the past with different models.
This time though I handed him the phone and cash, left, then returned an hour later to be told he had broken another part of the phone when fitting the new screen and although the screen was fine the touch screen wasn't working. He said it was no problem, he would order in a new part and I could pick the phone up Tuesday. Now Wednesday he called to say it was ready.
The phone was collect by my wife and returned to me at home. It now has the following problems, which it didnt have even with the cracked glass:
1. The small mesh part that covers the ear piece speaker is missing.
2. The external speakers on the bottom don't work, so phone is useless unless using headphones which I dont do a lot.
3. The WIFI works but just, you have to be next to the HUB to get 1 bar. The wife has an IPhone 4 and hers, as was mine before this carry on get a much better reception.
Question, what should I do? I now have a faulty phone, less than a fortnight old thats on a 2 year contract!
Will Apple entertain this phone since the screen has been replaced, same question about Phone4U who I purchased it from? Or should I try another independent repairer to see if better success? Obviously I will be going back to the guy who replaced the screen to see what he has to say for himself but I don't have much expectations there.
Thanks...
I'm new here, 1st post.
I got a new IPhone 4 10 days back. Last Friday I dropped it and broke the screen. I took it to a local phone repair man, who I have happily used in the past with different models.
This time though I handed him the phone and cash, left, then returned an hour later to be told he had broken another part of the phone when fitting the new screen and although the screen was fine the touch screen wasn't working. He said it was no problem, he would order in a new part and I could pick the phone up Tuesday. Now Wednesday he called to say it was ready.
The phone was collect by my wife and returned to me at home. It now has the following problems, which it didnt have even with the cracked glass:
1. The small mesh part that covers the ear piece speaker is missing.
2. The external speakers on the bottom don't work, so phone is useless unless using headphones which I dont do a lot.
3. The WIFI works but just, you have to be next to the HUB to get 1 bar. The wife has an IPhone 4 and hers, as was mine before this carry on get a much better reception.
Question, what should I do? I now have a faulty phone, less than a fortnight old thats on a 2 year contract!
Will Apple entertain this phone since the screen has been replaced, same question about Phone4U who I purchased it from? Or should I try another independent repairer to see if better success? Obviously I will be going back to the guy who replaced the screen to see what he has to say for himself but I don't have much expectations there.
Thanks...
