Ok so my husband is on iPhone 4S #3 and it freezes and at times the screen is unresponsive as well as apps force closing. Even the stock apps. I call Verizon and they will only send out the same phone. His upgrade date is October 2013. They wouldn't even work with me. Our original purchase date was February 2012.
Anywho. He doesn't want another 4s and would rather just get a 5. Any advice as to what we could do? We would even trade in his 4s towards an early upgrade.
Verizon told me to contact apple but I don't know what they will be able to do other than just replace it for another 4s.
And yes we have tried a soft reset and a master reset. ALSO I had an early upgrade just this week due to the same issue. Verizon tech support allowed my early upgrade. Did I just get someone who wasn't willing to help us?
Thanks for reading
~iPhoneMommy~
Sent from my Black, 16GB, iPhone 5 using Tapatalk.
Anywho. He doesn't want another 4s and would rather just get a 5. Any advice as to what we could do? We would even trade in his 4s towards an early upgrade.
Verizon told me to contact apple but I don't know what they will be able to do other than just replace it for another 4s.
And yes we have tried a soft reset and a master reset. ALSO I had an early upgrade just this week due to the same issue. Verizon tech support allowed my early upgrade. Did I just get someone who wasn't willing to help us?
Thanks for reading
~iPhoneMommy~
Sent from my Black, 16GB, iPhone 5 using Tapatalk.