Some AT&T and Apple iPhone 4 pre-orders have been cancelled

[iDude]

With the good news we just posted that some customers are getting shipping notifications, we have some bad news to report as well. A few major tech sites are reporting that Apple and AT&T customers have been receiving emails showing their iPhone 4 pre-orders have been cancelled.

Email from AT&T:

Your iPhone order has been cancelled.
Your credit card has not been charged.
If you believe you have received this email in error, please return to the AT&T store where you placed your order.

Sincerely,
AT&T

Email from Apple:

Dear Customer,
We were unable to complete the authorization process for your iPhone order. As a result, we had to cancel your iPhone order. To complete the purchase of your iPhone, please visit an Apple Retail Store or an AT&T company-owned retail store.

We apologize for this inconvenience.

Sincerely,
Apple Online Store Team

We aren't sure exactly what's going on here, but I'm sure we'll hear from Apple or AT&T soon. Let us know if you were one of the unfortunate people that got this email tonight.

Source: BGR and Engadget

 

[PhilSynowiec]

No email for me....yet =] Hopefully I'll be ok for the next few days.

 

[Gregoris]

i bet the customers who where cancelled where very later orders though, ones they realised couldnot be filed so they have to cancel it

 

[DannyBoy]

I was kinda wondering with all the security issues they had..people logging in on accounts that were not theirs and approved for a better price point that they should have had. As they are sorting thru them they havetoo cancel due to the incorrect billing/account. Not sure just an idea

 

[BluEyes]

I pre ord my iPhone at the AT&T store and have not heard a
word one way or the other.

 

[Gregoris]

thats not good, wondering if the order even went through

 

[BluEyes]

*
*
Your iPhone order has been cancelled.
*
Your credit card has not been charged.
*If you believe you have received this email in error, please return to the AT&T store where you placed your order.
*
Sincerely,
AT&T

 

[Gregoris]

nooooooooooooooooooooo , is there no why?

 

[BluEyes]

This MSG from AT&T was my fathers day wake up call.
Now what???!!!
I could get a few of my big ugly smelly tat load friends to
stand online.

 

[Gregoris]

to stand online? what do you mean?

 

[Nickp]

Did they receive cancellation notices after they received order confirmation? I'm thinking it may be due to credit card or AT&T account issues.

 

[Gregoris]

if thats the case maybe they have some more free iphones to sell

 

[BluEyes]

I will be going to the AT&T store today with my contract.
No were does it say they can cancell my ord with resone.
Will I have to wait out side on line with the rest of the world.
This to say the least is unfair.
I could understand if I made the pre ord on the web and got
no confermation, but I went to the AT&T store and have the print out of
my contract. Let see what happens. Wish me luck or at that they don't call the police on me.

 

[Gregoris]

lol good luck, they will tell you why maybe your not eligable for the 4 or .. i dunno, why not call them?

 

[BluEyes]

I'm here at the AT&T store. I have been an AT&T customer for over 10 years.
I have 5 lines with them, home phone, DLS, and U-Verse thier tv service.
I have never been late with a payment.
Ok here we go