Strange audio poroblem

[Paul Costa]

Hello. All my audio works, listening to music, phone calls OVER Facebook messenger, talking to Siri etc, But suddenly, when I get or make a regular phone call, there is no sound at all. The phone does ring, but the caller can not hear me and I can not hear anything but dead silence. If I call them over messenger or something it works just fine, the only place audio..both mic and speaker are not working is once a phone call is connected.

 

[carolineM]

Have you contacted your mobile Provider?

 

[Paul Costa]

NO I did not think to do that. It is Straight talk

 

[carolineM]

Try giving them a ring.