T-Mobile U.S. iPhones Succumbing to “Blue Screen of Death”

[Maura]

According to AppleInsider, some owners of T-Mobile U.S. iPhones have been reporting that their phones have been suffering frequent mysterious random crashes and reboots.

The news comes via reports on social media, such as Twitter and also from AppleInsider and MacRumors readers, which show that the issue usually starts with an iPhone screen briefly flashing up a blue screen and then resetting itself.

Apparently the problem is happening as often as every 10 to 30 minutes in some cases, and even when the phone is not being used.

Some users have said that disabling Wi-Fi Calling has fixed the problem for them, and others have found that a hard reset solved the issue. Apparently some T-Mobile help staff have recommended the latter fix. Engadget has also reported that some of their readers have managed to fix their phones by either disabling VoLTE (voice over LTE) completely, or by simply turning off LTE on their phone.

However, AppleInsider says that their contact had no joy with either method of fixing the problem, and had to get a replacement phone.

The iPhone models that have so far been reported as suffering from the issue are iPhone 5s, 6, and 6 Plus, on versions of iOS 8 up to iOS 8.3.

At the time of writing, neither Apple or T-Mobile have given a full explanation about the problem. It has been suggested that memory issues are the cause, but then it’s not clear why that would only affect T-Mobile users.

Source: Rising number of T-Mobile iPhones hit with blue screen of death reboots

 

[scifan57]

Maybe it has something to do with the carrier settings on T-Mobile phones since phones on other carriers networks are not affected.