Voicemail problem

[muks]

Hi All,

I have setup my voicemail a number of times and each time i go to retrieve a voicemail, it runs through the setup process again and again, i was wondering if anyone else has experienced this issue beacuse it starting to irritate me to an extend that i dont want to use voicemail anymore.

I have followed the steps of putting a password and so forth.

Your help would be appreciated.

 

[kwelch00]

It happens when you touch a message in visual voicemail? Never heard of this...the only time it should prompt you to set up is when you hit the "greeting" button on the top left.

 

[DannyBoy]

Once you have completed the setup by calling #1 you should be good to go. Be sure you complete and save your changes not just hang up once you have set a few things.

 

[BrightS0]

I have the exact same problem. I have repeatedly set it up, and every time I close the phone in the multitask bar and them go back into voice mail, it does it again. Did you ever get it fixed?

 

[muks]

No, i have not fixed it as yet, everyone thought i was going mad but at least im not the only one experiencing this problem. Will let you know if someone comes back to me or if i get a solution. Could i ask if you do get a solution to let me know?
It's quiet annoying, but i dont go into my voicemail that often, once or twice a week.

 

[DannyBoy]

No, i have not fixed it as yet, everyone thought i was going mad but at least im not the only one experiencing this problem. Will let you know if someone comes back to me or if i get a solution. Could i ask if you do get a solution to let me know?
It's quiet annoying, but i dont go into my voicemail that often, once or twice a week.

Give apple a call they will walk you thru it.

 

[mneild]

I have the same problem (I think). Every time I shut my iPhone4 off I lose all of my voicemail settings. When I turn the phone back on I need to set up my voicemail all over again. If I forget to set up my voicemail and someone attempts to leave me a voice message, they get a recording saying the mailbox is full (it isn't). I turn the phone on and off by holding the button on the top of the phone and the button on the front of the phone simultaneously for about 3 seconds.
Why turn my phone off? I use it to read at night and leave it on a bedside table all night. Some crazy scientist somewhere tells me that if I leave the phone on all night near my head that the microwaves will scramble my brains or something. I wonder if Airplane Mode would also effectively shut down the cellular unit?
So anyhow, for me, turning off my phone every night totally removes any voicemail settings that I had, and I need to set it up again in the morning if I ever remember to. Annoying.

 

[DannyBoy]

You are actually doing a soft reset. The correct way to turn you phone off is to hold the lock button until the red slider appears then slide to turn off.

 

[mneild]

Thanks DannyBoy. I set up my voicemail again. I can keep going back to it and as long as I don't turn my phone off my voicemail, it remains set up and people can leave voice messages for me. If I turn off the phone (using only the button on the top of the phone then using the slider to power off) and then turn the phone back on, when I go to my voicemail, it always tells me to set up a password and greeting (again) and offers me the button labelled "Set Up Now". Although I was turning off the phone incorrectly, it's seems that turning it off properly hasn't resolved the problem.

 

[i_is_for_iphone]

mine does the same thing when i power down

 

[DannyBoy]

Call apple guys! It just takes a few min...

 

[i_is_for_iphone]

Here is a solution I found didn't work on me but this person said it fix theirshttp://forums.redflagdeals.com/iphone-4-visual-voicemail-wont-save-password-greeting-923069/

 

[Gregoris]

thanks for the info i had the same prob

 

[BrightS0]

I managed to fix mine finally. I backed it up on itunes just in case, then i went into the settings and reset the whole thing. Now it works, even if i turn my phone off or close the phone app. I havent had any issues since.

 

[mneild]

My visual voicemail no longer stops working after turning my phone off and on. Thanks to BrightS0 I did a full reset and now vm works properly.

Settings > General > Reset > Reset All Settings

This also reset my wallpaper and deleted the stocks I watch in Stocks, but only a minor annoyance. Easily fixed. I was too lazy to do a backup as BrightS0 suggested.