wifi not staying active.

01gtgirl · Jun 25, 2011

I just bought the I phone 4 and I have set up the wifi at both work and home. I find that when I enter either of these places my phone does not automatically read the wifi network. When I manually turn the network on everytime my phone locks it disconnects from wifi and i have to maually go back in and connect it. I have friends that have no problems and I have checked my setting against theirs and they are the same. Any help would be appreciated.

Thanks.

iHolophyte · Jun 26, 2011

Phones probably a dud one (unlucky) take it back and exchange it

EWyatt · Jun 26, 2011

Just curious: do you have a strong wi-fi signal? If so, and if your phone has already "learned" the wi-fi name and entered it, it should ALWAYS come on automatically. ........ unless there are other wi-fi networks in the area that may be causing confusion for the device.

heartbeat · Jun 26, 2011

I guess it has something to do with your location or ISP. If not your iPhone. Try fixing and looking into those first before having your iPhone inspected

Sent from my iPhone using Tapatalk.

01gtgirl · Jun 27, 2011

EWyatt said:
Just curious: do you have a strong wi-fi signal? If so, and if your phone has already "learned" the wi-fi name and entered it, it should ALWAYS come on automatically. ........ unless there are other wi-fi networks in the area that may be causing confusion for the device.

I do have a srong signal and my husband has the infuse and has no trouble staying connected. I am at a total loss.

EWyatt · Jun 27, 2011

I'm at a total loss too -- it should work. Dumb question: have you tried other local wi-fi spots to see how they react and work? At the library, Starbucks, McDonalds, etc?? Plz let us know how you resolve this.

01gtgirl · Jun 29, 2011

EWyatt said:
I'm at a total loss too -- it should work. Dumb question: have you tried other local wi-fi spots to see how they react and work? At the library, Starbucks, McDonalds, etc?? Plz let us know how you resolve this.

Yes I did try other locations as well with the same outcome. I took my phone back to the store and they gave me a new one and it works just fine and it stays connected.

DaytonAnnie · Jun 29, 2011

Glad you were able to get this resolved with a new phone! That would have made me batty!

EWyatt · Jun 29, 2011

01gtgirl said:
EWyatt said:

I'm at a total loss too -- it should work. Dumb question: have you tried other local wi-fi spots to see how they react and work? At the library, Starbucks, McDonalds, etc?? Plz let us know how you resolve this.

Click to expand...

Yes I did try other locations as well with the same outcome. I took my phone back to the store and they gave me a new one and it works just fine and it stays connected.