Can't update iTunes

DaveM · Mar 24, 2016

I opened iTunes and got a notice that there was a new version available. I have these options:

When I click on Download iTunes I get a very brief notice at the top of the iTunes window "Accessing iTunes Store..." There is a very quick blue progress bar that then appears, runs from left to right in about 1 second, and then everything goes back to normal. There's no install process, nor any further options to install. If I do another check for updates I get the same thing. Is my memory faulty, or did the options used to include "Download and Install"? Any ideas as to how I can perform the update?

scifan57 · Mar 24, 2016

Are you running anti virus and security software on your computer? If so, temporarily turn it off or disable it until the update is completed.

DaveM · Mar 25, 2016

I've never had any problem with security software before, but I went ahead and disabled both the antivirus and firewall. It didn't make any difference. Still no update.

DaveM · Mar 25, 2016

I just went to the iTunes site and downloaded it directly. The install seemed to take forever, probably about 10 minutes, but it did work. All is back to normal.