Hacked Account

highred · Jun 21, 2012

I received a notification from my iCloud account that said my password was reset. I tried to log into my account and could not get anywhere. Apple does not recognize anything. Even my birthdate was changed.

I am afraid to turn off my iPhone now because when I turn it back on I won't be able to log into anything. I went to the Apple Support page for help and could not get anywhere. What do I so?

Thanks,

Rob Caldwell

Horsehaulin · Jun 21, 2012

Contact Apple through one of the Contact Us tabs on the home page and give them some back ground as to what happened.

highred · Jun 21, 2012

horsehaulin said:
Contact Apple through one of the Contact Us tabs on the home page and give them some back ground as to what happened.

Well, I looked into that prior to making my post here. (I should have mentioned it). They will only respond on a "pay per support" method. They don't indicate what the fee is. I really do not feel that I should pay for something if I was hacked.

Horsehaulin · Jun 21, 2012

Forgot about that part.

williamsmithh · Jun 22, 2012

No need to aftraid be relax frnd,you need to Just dial the apple care number and tell them your problem.They will definitely sort your problem.

highred · Jun 22, 2012

williamsmithh said:
No need to aftraid be relax frnd,you need to Just dial the apple care number and tell them your problem.They will definitely sort your problem.

What is the Apple Care number? Because when I go to the Apple website and try to find a number, this is what I get: "Based on the information we have for your product, you may need to purchase a single incident of support"

They will not supply me with a number.

AZsteelman · Jun 22, 2012

Google is amazing ------------

Contacting Apple for support and service

JennieR · Jun 22, 2012

Here is a number for Apple Tech support I have used in the past. Now I'm not saying they're not going to ask you to pay a fee. But call them and see where you get.