Hello Everyone and help!

[J. A.]

Thought I would follow up with you, since you tried so hard to help me. You will find this interesting. I did drive down to the Apple store and they determined that my AOL ID no longer existed, even though it was showing up for me to sign in to iCloud. So they brought up the iCloud sign-in window, showing the AOL ID and told me to sign in with my Hotmail password. And by heaven, it worked! Problem solved.

Interesting solution! Thank you for the update!