Icloud - cant log off and old non excisting account.

[Connfused]

Hey.'

Maybe someone can help. Here. Iphone 5 and with IOS 7. When i go to Icloud on the phone, it has an old non excisting email adress as an account. I try to delete the account but ask for password. Since it is an non excisting email i cant use forgot password function and do not know what to do.

Can someone help me how to remove this old account, so i can log on with my one account? Can`t log of fint my iphone either, since it asks for same password

Thanks!

Regards confused!

 

[Ninety5eclipz]

I'm assuming it is "your" old account? You may have to contact apple to try to figure this out. In the future make sure you disable iCloud before you make changes to your account. Then sign back in once you've created a new account.


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[xrayeyes]

You have to find the original owner of the phone to have them deactivate their account. You will not be able to over ride it.