- Joined
- Oct 22, 2011
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I have been having problems with this right and left. First, I kept getting the time out error when I would try and download the update from iTunes. I found this forum and downloaded the update file and used the shift click to update the phone that way. well, now I am getting "The iPhone could no be updated. An unknown error occured (3002)". I have just about given up on updated this thing, but figured I would give it another shot. I click on the more information button and it takes me to the apple website with various things to do. I have deactivated my anti virus software, I have reset my computer. I didn't have a problem updating iTunes to 10.5, but now, nothing seems to be working.