- Joined
- Jul 10, 2016
- Messages
- 24
- Reaction score
- 4
UPDATE:
I took the phone to an Apple Store in London as per the instruction from the Apple Support team. They replaced it for me and gave me a new one.
Online chat /customer service: 10/5 stars
Phone customer service: 10/5 stars
Apple Store experience: 10/5 stars
They handled my case so well that I have forgiven them for the faulty device and every pain it caused me.
I took the phone to an Apple Store in London as per the instruction from the Apple Support team. They replaced it for me and gave me a new one.
Online chat /customer service: 10/5 stars
Phone customer service: 10/5 stars
Apple Store experience: 10/5 stars
They handled my case so well that I have forgiven them for the faulty device and every pain it caused me.