I haven't an issue with my phone. It's the way it's made. My phone works flawlessly. But I do see the black portion of the receiver speaker that is being spoken about being black and about 1/3 of the right portion of this small opening is a shiny color compared to the left part of it. Don't have a way to take a photo and post it as I am using the phone to write this post with LOL! But I promise you that there is nothing wrong with my phone!!! Hope this resolves the matter. It's made that way and isn't an issue. Just my observation.