iphone set up

mrobjo · Aug 17, 2011

Hi,everytime my son connects his iphone to itunes it run the iphone set up,also when he tries to download the firmware update he gets the message not connected to the internet,but the pc is connected to the internet,i also have an iphone which is use on a different user account without any problems.
Its an iphone 3gs and i am running windows 7,and i have the latest version of itunes.thanks

bab2010 · Aug 18, 2011

Turn off any antivirus or firewall softwares install in the computer, reboot your computer and try it again.

mrobjo · Aug 18, 2011

Have already tried that,but with anti virus and firewall on it works ok on my user account.

mrobjo · Aug 20, 2011

Does anyone know what could be causing my problems,thanks

Tweaker.ET · Aug 21, 2011

mrobjo said:
Have already tried that,but with anti virus and firewall on it works ok on my user account.

It may work under you're username. But each user name has it's own settings for antivirus and firewall so his settings may be preventing him from updating while you're settings are allowing everything to function correctly.

DISCLAIMER: I have no experience with 7. But that's how it is in XP and Vista