Is My iphone broken?

chrismoocarme · Oct 20, 2011

Hi all im new to the site due to having some problems with my iphone 4. Basically i got a new laptop at the same time the new IOS 5 came in, so i installed the new operating system onto my iphone through my new laptop. it worked for about a day then ran out of battery and wouldn't turn back on. On my iphone display the signal came up to plug my iphone into my itunes which i did, and my itunes told me that i have an iphone in recovery mode and i need to a restore and update. which i have done several times and has not done anything to the phone and its says that there is an unkown error (21).
I would go to an apple store but the nearest one is miles away.
I wondered if anybody could help me?it would be much appreciated.
thanks chris

Gixer7502 · Oct 20, 2011

Connect to different USB port and try again for starters.

chrismoocarme · Oct 21, 2011

tried that numerous times as i have four USB ports but still nothing, just keep coming up with the same problem. But thank you, any other ideas?

fidlisskbarned · Oct 22, 2011

Try putting in DFU mode and boot kick with redsnow or tinyumbrella. I had to use both to get my iPhone 4 out of boot loop when I downgraded to 4.3.3 after hating iOS 5. I boot kicked, fixed and DFU moded a dozen times before it finally worked. Redsnow was the last thing I used on it. Hope that helps a bit