Itunes does not open automatically when connecting to my pc-iphone 5s

[geno368]

I have the setting selected in itunes to open and sync when I connect...it used to work fine. When I manually open itunes, it does recognize my phone and syncs and backs up

 

[bear7962]

Mine hasn't done it for a couple of years.

 

[J. A.]

@geno368
Is iTunes up to date on your computer?
One of the previous versions was known to have this bug. It was fixed with an update in August.

 

[Chris951]

Make sure the process "iTuneshelper" is set to run at startup. If not, iTunes won't run when you plug in your device


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