Hi, since I upgraded my SE2020 to iOS16 it happened twice that the phone froze while it was in Guided Access mode. I had to use iCloud Lost Mode to exit Guided Access. With iOS15 I never had issues with Guided Access, I could exit by entering my code.
Is it a known bug or what?
Did you try a Hard Reset (reboot) to unfreeze it? I don't know anyone who uses Guided Access much.
I tried a Reboot but it didn’t work, after my freshly iOS16-upgraded SE2020 was stuck in Guided Access. (Here’s what I tried: “Press and release the Volume Up button and then the Volume Down button. Press and keep holding the Power button until the Apple logo appears”).
What I don't know, was it Guided Access or the app you were in? Did you try Guided Access in a different app?
It happened in two different apps in Guided Access in the last few days. Anyway yesterday I also had a temporary short-timed freeze while taking a photo (no Guided Access). All these issues are new for me, I think they are related to the os upgrade to iOS16.