LINE app Microphone/Speaker issue??

[krisxbell]

I got the iphone x installed ok all apps work fine, wifi/4g on facebook messenger, regular phone calls, etc.

But LINE app, I can't receive calls or make calls/video calls....this is the message I get...(pics)

"an issue occurred with the other person's microphone or speaker.(58)" - when called from my android phone.
"an error has occurred with your microphone or speaker (T104)" - when tried to pick up from my iphone x

Few others have tried to call, same result, as soon as I picked up, error came up.

Anyone know how to fix this? There's ONE thread made (on google search) on Apple forum by someone and some other site back in 2013 but 0 replies.

 

[scott_0]

so take it to an Apple store, nothing anyone on this or any forum can do for you.......

 

[zstairlessone]

Brand new phone, like ^^ take it to an Apple Store.

 

[carolineM]

There may be a problem with the LINE App. Can you contact the Developer. It may need updating.

 

[scifan57]

The Line app was last updated a week ago. The latest version is 7.15.0.

Have you tried deleting the app and reinstalling it? This sometimes fixes problems that may be caused by a faulty download.

 

[krisxbell]

Resetting LINE or restarting phone didn't work...it's just some settings bug on either iOS or just the iphone X. I took one of friends advice, RESET the whole iphone settings, worked for me. Thank you for replies!

 

[carolineM]

Great news! Thanks for the update,

 

[Scottysize]

Did you restore from a previous backup at first? I haven't had any issues with my LINE app, but I started over again with this phone. I didn't use any backups from any previous phones.