Lowe’s Cos. Orders 42,000 iPhone 4s to Use In Store

[Maura]

Bloomberg reports that Lowe’s Cos., which is the second-biggest home-improvement/DIY retailer in the US, has ordered 42,000 iPhone 4s to distribute among its employees throughout the country, in a bid to improve customer service and catch up with rival Home Depot, who last year gave their employees Motorola phones so that they could be better equipped to help customers. The Lowe’s employees will be using the iPhone 4s to answer questions from customers and to actually ring up purchases. According to Bloomberg, the phones will also act as replacements for out-dated scanner guns that Lowe’s has been using since the 1990s. Whereas employees previously had to write down item numbers and then log onto computers to check them, they can now do all that and much more from their iPhones, including viewing product information and also connecting to lowes.com. Each Lowe’s store will have approximately 25 iPhone 4s at their employees’ disposal, which will eventually also be enabled for processing credit and debit card payments instore.

Source: Lowe
via MacRumors

 

[iCrank]

That's nice to know. Now I can go into Lowes and get re-educated on the iPhone. Lol

 

[Darkstar2007]

Great article Maura ! I wonder why lowes is purchasing iPhones instead of iPod touches :S? You'd think that'd be cheaper!

 

[iJeff]

Great way to catch up to the times but this will most likely raise the prices on material so there .....lol