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I have to admit i kind of wondered if this was a joke,if it isnt then i hope it can be sorted.
Yes, bab is refering to and every day Apple Store. They call their employee's "Genius" for whatever reason. LOL!!Bab what and where do you locate these genius bars? Is it basically just the apple store? I know the apple stores in the UK don't work this way, Blimey you'd be lucking to get a "hi" from them let alone a new phone. Maybe that's just customer service apple shops here though. iHolophyte
Yes, bab is refering to and every day Apple Store. They call their employee's "Genius" for whatever reason. LOL!!
I was in an apple store one day and i saw someone being offered a new phone because of a home button problem,don't know about "genius,s" tho,i have phoned my Apple store a few times asking for help and they didn't have a clue........and you are on hold a very long time.Bab what and where do you locate these genius bars? Is it basically just the apple store? I know the apple stores in the UK don't work this way, Blimey you'd be lucking to get a "hi" from them let alone a new phone. Maybe that's just customer service apple shops here though.
iHolophyte
I was in an apple store one day and i saw someone being offered a new phone because of a home button problem,don't know about "genius,s" tho,i have phoned my Apple store a few times asking for help and they didn't have a clue........and you are on hold a very long time.
Actually i don't even know why they are called "genius" I'm not a genius but i'm way knowledgeable than those folks over there all they do is factory restore your device when they don't know the answer to the question or change the device. the worse is that they don't even know how sweet/sugar Jailbreak isLike wise. I actually went into the apple shop at the trafford centre. And with this forum armed and I choose a topic regarding wifi, 3G and 4G speeds I read it, remembered it and went over to a apple "genius" staff member and asked the same question from the forum, hoping to get the genius answers back as the forum members did. Although I had the answers off here the apple staff member looked up in the air, thought about it, umm'd and arrrr'd a bit then suggested I ring the apple UK support section. I was hoping they were so geniusfied that they'd blow my question out of the water. But like I've said, maybe that's just the UK and with jobs hard to find these days and minimilistic wages I don't think these genius staff members are indeed genius when it comes to apple and more than likely had jobs previously in customer service centres where the answers are from a script and not from the knowledge of the product.
iHolophyte
yes,that the answer i get,ring Apple,thats ok if you have Apple support or warranty on your device but if you haven't then you're on your own,thank goodness for forums like this,maybe someone should tell Apple that their Apple stores are often letting people down,all i have had from the genius bar is a bigger phone bill.Like wise. I actually went into the apple shop at the trafford centre. And with this forum armed and I choose a topic regarding wifi, 3G and 4G speeds I read it, remembered it and went over to a apple "genius" staff member and asked the same question from the forum, hoping to get the genius answers back as the forum members did. Although I had the answers off here the apple staff member looked up in the air, thought about it, umm'd and arrrr'd a bit then suggested I ring the apple UK support section. I was hoping they were so geniusfied that they'd blow my question out of the water. But like I've said, maybe that's just the UK and with jobs hard to find these days and minimilistic wages I don't think these genius staff members are indeed genius when it comes to apple and more than likely had jobs previously in customer service centres where the answers are from a script and not from the knowledge of the product.
iHolophyte
yes,that the answer i get,ring Apple,thats ok if you have Apple support or warranty on your device but if you haven't then you're on your own,thank goodness for forums like this,maybe someone should tell Apple that their Apple stores are often letting people down,all i have had from the genius bar is a bigger phone bill.