No volume need help

[J. A.]

It should still be under warranty. That's just three months since you purchased it.

 

[bloombloom88]

It covers one year right?


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[J. A.]

Correct.

 

[03hdfatboy]

If possible, take a can of compressed air and blow it into the headphone jack.

Insert the headphones completely. Remove them. Do this for seven or eight times.

Afaik that's not a software glitch. It rather is a hardware bug. The sensor in your jack thinks the headphones are still attached. I'm in doubt that restoring will help in your case.

I had the issue with my 5s, the headphone jack was damaged

 

[bloombloom88]

Well for some weird reason it just started working again, idk what the deal is


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[Coastiejoe]

It thought the headphone jack was plugged in. Stuck switch kind of thing.


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[bloombloom88]

Maybe, I'm thinking it could still be a software bug


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