Phone locked to owner. Email displayed does not match owned I’d

[IntoTheRed]

My daughter’s old iPhone8 is locked & now timed out for 8 hours. She changed her Apple ID when she got a new phone. The phone says it’s locked to account b****@icloud.com but that doesn’t have enough characters for the old or new ID.

Q. Does the number of stars match the actual hidden characters ? So is this looking for a 5 char name, or could it be any length?

Thanks, Simon

nb. I did try searching but couldn’t filter to anything relevant.

 

[ThatTechyGuy]

To answer your Q, no the number of stars does not correspond to the amount of characters in the email address.

She got a new iPhone and then changed the email address on her Apple ID?

Or she got a new iPhone and made a new Apple ID?

 

[scifan57]

I’m assuming she’s forgotten her old AppleID and password?