power button

rolo17 · Apr 12, 2013

I'm haven issues with the power button it won't turn the phone off right away. I have to keep pushing it until it turns off... Is this a known issue do they replace the phone or fix the button?

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Pinkpoison · Apr 12, 2013

i have seen power button problems before and usually it's a replacement,give Apple a ring,they will most likely make you an appointment with your nearest Apple store.

rolo17 · Apr 12, 2013

I was on the phone with apple last night they didn't even offer to make an appointment for me. They said if it gets worse call back. So looks like I'm a have to do that ... Thanx!!

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Pinkpoison · Apr 12, 2013

rolo17 said:
I was on the phone with apple last night they didn't even offer to make an appointment for me. They said if it gets worse call back. So looks like I'm a have to do that ... Thanx!!

Sent from Rolo's iPhone 5 using Tapatalk 2

they said that? not very helpful,i am surprised,yes ring them back,good luck,let us know how it goes.

hardcharger · Apr 14, 2013

rolo17 said:
I'm haven issues with the power button it won't turn the phone off right away. I have to keep pushing it until it turns off... Is this a known issue do they replace the phone or fix the button?

Sent from Rolo's iPhone 5 using Tapatalk 2

I just had this happen a week ago. I made an appointment and was in and out with a new phone in less than 15 minutes! I have apple care but it was still within the first year warranty so I didn't need to use it. I had great service! This is my first iPhone so it was a good experience.