Some of my music is greyed out

[Jack_Bikes]

I can't play some of my music because the album & songs are greyed out as if they don't exist. These are songs & albums I've had for a good while. Do I have to erase all my music and reload it, again? Why does this happen?

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[J. A.]

In most cases, this is a sync problem.

Try syncing the songs/albums again. Don't do it using Wi-Fi, use a cable and connect to iTunes. Make sure the songs are available in iTunes, before connecting your device.

 

[Jack_Bikes]

Yes is was a sync problem. It corrected when I did the next sync. I always sync via cable. It's like my phone forgot what music was there. It also happened really quickly, like as soon as I connected. What I would like to know is why? These issues come up when I'm away from my home computer, on the road and I want to listen to music and it's greyed out!What gives?


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[J. A.]

Do these songs play in iTunes? If they don't, they might be corrupted or incomplete, thus causing your problem.

 

[Jack_Bikes]

Some don't, but now play fine in my phone. They don't appear to be corrupted. I think this happens when I'm away from my computer for some reason. Some of this music I have had for a long time on multiple devices. Like iPod 1. As soon as I sync every song instantly, (almost) is ok? Doesn't seem to be the music's problem. It's a mystery.


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[Jack_Bikes]

In answer, no the were greyed out on iTunes when I first looked at the and then during sync they started to not be greyed out and you could see iTunes turning them on until they were all ok.


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