Hi there. Today I wanted to setup my new iPhone 15. (I come from an iPhone 8). At first there was a problem with the login screen (Stock on the sign in screen) and there was a suggestion on the internet to change the apple id pasword. So I did that. I did a new setup on my iPhone 15 but after a while there was this screen wich says that my other device (my iPhone 8) had purchases from the Apple Store with another Apple id e-mail adress [email protected] wich I do not recognize. Is my iPhone 15 compromised? Or my old iPhone 8? And what should I do? I stopped the setup here. Please help.
Strange e-mail in new iPhone 15 set up
- Thread starter westmaasmaarten
- Start date
Strange e-mail in new iPhone 15 set up
- Thread starter westmaasmaarten
- Start date
digitalcuriosity
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I would contact apple Support at 800-692-7753 and have them give you the needed advice.
carolineM
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Did you buy the phone from someone else? It sounds as if they maybe didn’t sign out properly.
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I’ve seen that before. This normally happens if you’ve downloaded any content onto your old phone through someone else’s Apple ID.
Ex: My friend Bob has purchased an album on iTunes that I want. So I sign out of my Apple ID, and into Bobs Apple ID on my phone. Then I download bobs album on my phone while he is signed. Then I sign out, and sign back into my account. Now I can still listen to album without being signed in.
Does that sound familiar? It could have been with any content, ebooks, apps, movies, etc. You can always skip signing in I believe.
That doesn’t sound like activation lock to me.
Thanx for the responses! I just went ahead and completer the setup. Allthough I bought both iPhones new and I was the sole owner. Everything works fine and I hope I don’t loose all my crypto
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If you do try to use the content that requires someone else's Apple ID, it will tell you to sign in. Then you will know what was downloaded.Thanx for the responses! I just went ahead and completer the setup. Allthough I bought both iPhones new and I was the sole owner. Everything works fine and I hope I don’t loose all my crypto
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