Viber is not opening

[obada]

Hello everybody hope you are all doing well,

Actually i have a problem with my viber app it's not opening maybe because it's have a lot of msgs.
I do not want to deactivate the account and lose the msgs.

does anyone know a good solution for this ?? plz :$

 

[VTR]

Hi,have you checked if you have the most current update for viber?

 

[obada]

I do not know :$, but if i update the app ... i will lose the msg or not ?

 

[VTR]

Updates have never lost me any data or msgs etc ever.