Video help

[tim56]

Hi
I went to an event last night I took pictures and video on my iPhone 6 Plus camera. I copy them onto my computer so I wouldn't lose him. Went back into the picture icon on my iPhone 6 Plus all the pictures that I took are still there but the videos I took are no longer there. What could've happened to them? Thank you


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[crf8]

Mine are in a folder named video which is within pictures


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[tim56]

Hi Crf8 I do not see the folder named video


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[DaveM]

You don't say exactly what method you use to get the videos and photos from the phone, but if you're just using Windows Explorer I wonder if you could have accidentally used Cut instead of Copy when you did the videos?

 

[tim56]

Hi DaveM sorry it Took me so long to get back to you. I opened up windows Explorer clicked on my iPhone Icon it open up to a Folder then a Nother folder with my videos and photos. I highlighted the mall and then cut them all and transferred them into a folder that I made on my computer


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[DaveM]

If you use "cut"and then paste, it deletes the source from the phone and puts it in the new location. "Copy" and paste leaves a copy on the phone.

 

[tim56]

Hi DaveM ok all my photos are still on my iPhone but not the videos


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[DaveM]

If you used cut on both the photos and videos then I can't explain it.

 

[tim56]

Hi DaveM ok thank you for your help with this


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