I switched from Verizon to get the iPhone and have really been happy with AT&T. With Verizon I would get my voice mail 3 to 5 days after it was sent and if I called customer service I would have to wait 20 to 30 minutes to talk with a rep. The network on AT&T is also much faster than Verizon. I noticed this while playing with my daughter in laws Samsung Galaxy, and recently read a study done this November that stated that the AT&T network was 60% faster than Verizon. My wife said that she only wanted a regular phone but I got her an iPhone anyway and she uses hers more than I do mine. Yes I have had a few dropped calls, but I had them on Verizon also and with AT&T I don't have a problem with a busy network when I try to make a call in the Atlanta Metro Area.