Hi all, just made the leap from android to iphone and was really excited until I got the phone without a charger so couldnt use it, I bought a charger hoping i could actually use it and alas still nothing!! this is my second time with an iphone with my first on my SE a long time ago but I dont remember having any of this last time.
It is a brand new phone from the apple store but I cant even turn it on, when I plug it in to charge I get no charging bar at all the screen is just dead. I have tried froce restarts which didnt work and I am starting to wonder if they sold me a dud phone?
I cannot get any support from the apple techs because to get my serial i have to have my phone turned on!! can someone please help me...
It is a brand new phone from the apple store but I cant even turn it on, when I plug it in to charge I get no charging bar at all the screen is just dead. I have tried froce restarts which didnt work and I am starting to wonder if they sold me a dud phone?
I cannot get any support from the apple techs because to get my serial i have to have my phone turned on!! can someone please help me...