- Joined
- Oct 7, 2013
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My neighbors grandson got her phone out of her purse. It had a passcode lock on it and of course it locked it up. I am trying to restore it on my computer because she does not have one or internet service. I first tried it with an older version of Itunes and it said it was going to take 2 hours to complete. I sat through that and when it was done I got an error message, looked at the apple site and it said that I needed the newest version of Itunes. So downloaded the new version and when I try to restore the phone it says now that it will take 3 hours???? I have a fast connection, anyone have any suggestions?