Finally did the jailbreak with no issues. went into cydia and installed winterboard and it said I had to reboot, which I did with my phone still plugged into my computer. Now when I go to try and open cydia or winterboard, they act like they're going to open and then flash back off. What's causing this??
It's a tethered jailbreak. You need to use redsnow again and choose the option to boot tethered for cydia to work again.
There's no semi-tethered add-on for the iPhone 4, so she's definitely tether booted already.